Issue history
Customer Service Excellence
- 01/09/2016 - Published in plan, September 2016 - September 2017
- 01/10/2016 - Published in plan, October 2016 - October 2017
- 06/10/2016 - Agenda item scheduled, Scrutiny Committee
- 13/10/2016 - Agenda item, City Executive Board (became Cabinet on 13 May 2019) Customer Service Excellence 13/10/2016
- 14/10/2016 - Published decision: Customer Service Excellence
- 18/10/2016 - Call-in period expired: Customer Service Excellence