Issue details

Issue details

Customer Contact Strategy

The draft Customer Contact Strategy was considered by the City Executive Board in September 2013.  The Board agreed to consult upon it.  This report will contain the outcome of the consultation and recommend the adoption of a Strategy.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 19/12/2013

Decision due: 12 Mar 2014 by City Executive Board (became Cabinet on 13 May 2019)

Lead member: Executive Board Member for Customer Services and Regeneration

Lead director: Head of Customer Services

Contact: Helen Bishop, Head of Business Improvement Email: hbishop@oxford.gov.uk Tel: 01865 252233.

Agenda items