Issue details

Issue details

Benefits Fundamental Service Review

This report will seek agreement to the principles for redesigning the Benefits Service following the review of the service and consultation with customers and stakeholders.

Decision type: Key

Reason Key: Significant effect on people living or working in at least 2 wards;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Scrutiny Responsibility: Value and Performance;

: Corporate Management Team;

Decision due: 7 Dec 2011 by City Executive Board (became Cabinet on 13 May 2019)

Lead member: Councillor Val Smith

Lead director: Executive Director for Sustainable City

Department: Customer Services

Contact: Helen Bishop, Head of Business Improvement Email: Tel: 01865 252233.

Consultation process

Not applicable


Agenda items