The Head of Business Improvement submitted a report (previously circulated, now appended) making recommendations for the procurement of an out of hours calls service and lone worker monitoring system.

Resolved to:-

(1)   Grant project approval for the provision of out of hours call handling and a lone worker monitoring system; and

(2)   Delegate authority to the Executive Director for City Services to enter into new out of hours call handling and lone worker monitoring contract(s) for the next 3 years with the possibility of a further 2 year extension.      

(This item was called in to Scrutiny but the decision was not referred back to the Board by Scrutiny)