Agenda item

Agenda item

HRA Property Services Policies

The Director of Housing has submitted a report to approve the following policies: aids and adaptations, complaints, compliance, decant, disposals, gas safety, health and safety, lifting equipment and lifting operations, mutual exchange, no access, permit to work, radon and voids to ensure the maintenance and good management of the housing stock.

 

Recommendation: That Council resolves to:

1.       Approve the Aids and Adaptations Policy

2.       Approve the Complaints Policy

3.       Approve the Compliance Policy

4.       Approve the Decant Policy

5.       Approve the Disposals Policy

6.       Approve the Gas Safety Policy

7.       Approve the Health and Safety Policy

8.       Approve the Lifting Equipment and Lifting Operations Policy

9.       Approve the Mutual Exchange Policy

10.    Approve the No Access Policy

11.    Approve the Permit to Work Policy

12.    Approve the Radon Policy

13.    Approve the Voids Policy

Decision:

Council resolved to:

1.            Approve the Aids and Adaptations Policy

2.            Approve the Complaints Policy

3.            Approve the Compliance Policy

4.            Approve the Decant Policy

5.            Approve the Disposals Policy

6.            Approve the Gas Safety Policy

7.            Approve the Health and Safety Policy

8.            Approve the Lifting Equipment and Lifting Operations Policy

9.            Approve the Mutual Exchange Policy

10.         Approve the No Access Policy

11.         Approve the Permit to Work Policy

12.         Approve the Radon Policy

13.         Approve the Voids Policy

Minutes:

 

The Director of Housing has submitted a report to approve the following policies: aids and adaptations, complaints, compliance, decant, disposals, gas safety, health and safety, lifting equipment and lifting operations, mutual exchange, no access, permit to work, radon and voids to ensure the maintenance and good management of the housing stock. 

 

Councillor Linda Smith introduced the report, noting that the policies aim to provide assurance to council tenants, leaseholder, and shared owners, that they are safe in the home, to know that their landlord is performing, that they have the right to have their complaints dealt with promptly, and to be treated with respect and to have their voice heard. These principles ensure good quality homes and neighbourhoods. Council were informed that the policies also seek to ensure compliance with new regulatory requirements for social landlords and consider the lived experiences of residents. 

 

There were no questions from Members of Council. 

 

On being proposed by Councillor Smith, and seconded by Councillor Brown, the recommendations were put to a vote. 

 

Council resolved to:

1.            Approve the Aids and Adaptations Policy

2.            Approve the Complaints Policy

3.            Approve the Compliance Policy

4.            Approve the Decant Policy

5.            Approve the Disposals Policy

6.            Approve the Gas Safety Policy

7.            Approve the Health and Safety Policy

8.            Approve the Lifting Equipment and Lifting Operations Policy

9.            Approve the Mutual Exchange Policy

10.         Approve the No Access Policy

11.         Approve the Permit to Work Policy

12.         Approve the Radon Policy

13.         Approve the Voids Policy

Supporting documents: