Agenda for Housing and Homelessness Panel (Panel of the Scrutiny Committee) on Tuesday 5 December 2023, 6.00 pm

Housing and Homelessness Panel (Panel of the Scrutiny Committee) - Tuesday 5 December 2023 6.00 pm

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Venue: Zoom - Remote meeting. View directions

Contact: Alice Courtney, Scrutiny Officer email DemocraticServices@oxford.gov.uk

Media

Items
No.	Item
1.	Apologies
2.	Declarations of Interest
3.	Chair's Announcements
4.	Notes of the previous meeting PDF 397 KB View item 4. as DOC 102 KB The Panel is asked to agree the notes of the meeting held on 05 October 2023 as a true and accurate record.
5.	Housing and Homelessness Panel Work Plan PDF 171 KB View item 5. as DOCX 31 KB The Panel is asked to consider the Work Plan and agree any amendments.
6.	Housing Performance Monitoring PDF 168 KB The Head of Housing Services has submitted a Housing Performance report for Q2 2023/24. Nerys Parry, Head of Housing Services and Amie Rickatson, Strategy & Service Development Manager have been invited to present the report and answer questions. The Panel is asked to consider the report and agree any recommendations.
7.	Building Safety & Compliance Within Housing Revenue Account (HRA) Stock PDF 331 KB View item 7. as DOCX 176 KB The Head of Housing Services has submitted a report on Building Safety & Compliance within Housing Revenue Account (HRA) stock. Nerys Parry, Head of Housing Services, Bill Graves, Landlord Services Manager, Malcolm Peek, Property Services Manager and Steve Stansfield, Building Compliance and Safety Manager have been invited to present the report and answer questions. The Panel is asked to consider the report and agree any recommendations.
8.	Housing Complaint Handling Performance Q1 & Q2 2023-24 PDF 134 KB View item 8. as DOCX 171 KB The Head of Housing Services has submitted a report updating the Panel on the Council’s complaint handling performance in relation to the Landlord function for Q1 and Q2 2023-24. Nerys Parry, Head of Housing Services and Bill Graves, Landlord Services Manager have been invited to present the report and answer questions. The Panel is asked to consider the report and agree any recommendations. Additional documents: Appendix 1 - Complaint Handling Performance Tables , item 8. PDF 275 KB View as DOCX (8./2) 21 KB Appendix 2 - OCC Lessons Learned , item 8. PDF 163 KB View as DOCX (8./3) 15 KB Appendix 3 - ODS Lessons Learned , item 8. PDF 121 KB View as DOCX (8./4) 16 KB
9.	City of Sanctuary Accreditation [presentation] PDF 333 KB The Panel is asked to receive a presentation followed by an opportunity for discussion; and to agree any recommendations. Nerys Parry, Head of Housing Services, Richard Wood, Housing Strategy and Needs Manager and Stephen Cohen, Refugee & Resettlement Manager have been invited to present this item and answer questions. Additional documents: Annex 1: Council of Sanctuary Award - Procedure and Criteria , item 9. PDF 211 KB
10.	Dates of future meetings The Panel is asked to note the dates and times of future meetings of the Housing and Homelessness Panel: · 07 March 2024, 6pm Meetings will take place remotely via Zoom.