None.

Recommendation:

That the Shareholder resolves to approve the minutes of the previous meeting held on 15 November 2018.

The Shareholder resolved to approve the minutes of the meeting held on 15 November 2018 as a true and accurate record.

The Companies Scrutiny Panel meets on 28 February.

Any recommendations flowing from that meeting will be published as a supplement to this agenda.

Recommendation:

That the Shareholder considers any recommendations of the Companies’ Scrutiny Panel.

The Companies Scrutiny Panel had met on 28 February 2019 but not made any specific recommendations to the Shareholder. The Scrutiny Officer however gave the Shareholder a brief verbal account of the meeting. The Panel had noted that delivery against key performance indicators remained good and satisfaction with public toilets could improve, possibly through the use of full-time attendants.

To consider the Managing Director's Half Year Performance Report.

Appendix 3 to be discussed in private session.

The Managing  Director gave a brief introduction to his report. At the end of quarter 3 performance was good and ODS remained on track to deliver the MTFP target of £1.3m profit after tax. Good progress was being made against the first year’s objectives.

ODS was seeking to maximise the opportunities of work from the Council. In expanding and improving ODS’s offer, additional personnel with relevant expertise were being recruited as necessary. There had been a considerable focus on customer satisfaction, seeking a deeper understanding of customer views and refining the offer accordingly. A bespoke survey of 4 key areas of Streetscene was being used to establish a benchmark from which to work; street cleanliness was recognised to be an area of continued focus.

The monitoring and management of Health and Safety continued to be a priority with good engagement by ODS staff.  Understanding and reporting of near misses had been identified as an area in need of improvement.

The Managing Director said he would find out if the indicator for satisfaction with public toilets was based on cleanliness, availability or both.

It was suggested that the good relationship between ODS and OCC staff (those supporting rough sleepers for example) should be brought to the fore in future reports.  The report implied, in the section headed Rough Sleeping, that the issue of drug paraphernalia was necessarily associated with rough sleeping, which it was not; future reports should be more carefully worded.

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The Shareholder resolved that,  in accordance with the provisions of Paragraph 21(1)(b) of the Local Authorities (Executive Arrangements) (Access to Information) (England) Regulations 2000, the press and the public  be excluded from the meeting on the grounds that their presence could involve the likely disclosure of exempt information as described in specific paragraphs of Schedule I2A of the Local Government Act 1972.

To consider Appendix 3 of the Managing Director's Half Year Performance Report.

This item was considered in confidential session.

The Board of Directors of Oxford Direct Services and Oxford Direct Services Trading Limited will discuss the draft business plan with the Shareholder Group.

There are no papers relating to this agenda item.

This item was considered in confidential session.

To update the Shareholder on the declaration of a dividend from Oxford Direct Services Trading Limited and from Oxford Direct Services Limited to Oxford City Council as the sole shareholder of both companies. 

This item was considered in confidential session.

The next meeting of the Shareholder is due to be held on 04 July 2019 at 6.00pm.

The next already scheduled meeting of the Shareholder is on 04 July 2019.