Decision details

Award of contract for a new Telephony solution

Decision Maker: City Executive Board (became Cabinet on 13 May 2019)

Decision status: Recommendations approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

The Council currently has
Numerous contracts with BT for line rental and call costs
• A contract with Vodafone for mobiles. This contract ends later this month and can be extended on a monthly basis.
• Various line contracts with Virgin
• A Mitel for our switchboard system which has a two year remaining life span

The Council’s annual telephony spend is approx.is £270k a year and many staff have access to more than one voice device solution.

Organisations are moving to providing staff with a single voice device solution depending on their role and work requirement.
This supply market is now fairly mature and a number of Councils are already implementing this solution and achieving financial savings .

The likely new contract value over 5 years will exceed the £500k threshold so I will require CEB approval to award this contract.

The City Executive Board resolved on 10 September 2014 to give project approval and delegated authority to the Director of Organisational Development and Corporate Services to award a new telephony contract.

 

Decisions:

The Head of Business Improvement and Technology submitted a report (previously circulated, now appended) which will deliver the telephony savings assumed within the Medium Term Financial Plan and request delegated authority to award a contract to deliver the solution.

 

Cllr Turner, Executive Board Member for Finance, Asset Management and Public Health presented the report. He explained it would be an effective cost saving measure which would free up funding for other projects.

 

The City Executive Board resolved to give project approval and delegated authority to the Director of Organisational Development and Corporate Services to award a new telephony contract.

Report author: Head of Environmental Development

Publication date: 12/09/2014

Date of decision: 10/09/2014

Decided at meeting: 10/09/2014 - City Executive Board (became Cabinet on 13 May 2019)

Effective from: 17/09/2014

Accompanying Documents: