Decision details

Decision details

Award of a contract to Class Affinity for fixed telephony provision

Decision Maker: Executive Director (Communities and People)

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Cabinet, at its meeting on 10 November 2021, delegated authority to the Executive Director for Communities, in consultation with the Cabinet Member for Citizen Focused Services, the Head of Financial Services and Head of Law & Governance, to conduct the procurement and award of new Telephony contracts for five years (3+2) using the [Crown Commercial Services Network Services 2 framework (RM3808 Lot 10] (fixed line and mobile), and all other necessary or ancillary agreements with the successful bidder(s) in accordance with the strategy set out in the report.



To award a contract for fixed telephony provision to Class Affinity following a procurement mini competition.

Reasons for the decision:

Class Affinity was the successful bidder in the mini-tender.

This is one of two contracts (the other being Mobile Telephony, awarded to Telefonica) which combined amount to £974,000, delivering a saving of over 50% on the previous equivalent contract.

Alternative options considered:

Not to procure a contract for fixed telephony provision. This option was rejected as the Council requires a fixed telephony contract.  The contract award followed a compliant procurement process, in accordance with the Cabinet decision of 10 November 2021.

Signed off by senior officers:

Decision taken by Stephen Gabriel, Executive Director (Communities & People) in consultation with Nigel Kennedy, Head of Financial Services; Susan Sale, Head of Law and Governance; Helen Bishop, Head of Business Improvement; and Councillor Nigel Chapman, Cabinet Member for Citizen Focused Services.

Publication date: 15/02/2023

Date of decision: 15/02/2023

Effective from: 18/02/2023

Accompanying Documents: