Issue details

Issue details

LGSCO Complaints Policy

Sign off of the Local Government & Social Care Ombudsman complaints policy for the City Council

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 01/06/2026

Decision due: 16 Sep 2026 by Cabinet

Lead member: Councillor Nigel Chapman, Cabinet Member for Citizen Focused Services and Council Companies cllrnchapman@oxford.gov.uk

Lead director: Director of Communities & Citizens’ Services

Department: Communities and Citizens

Contact: Mark Chandler Email: mchandler@oxford.gov.uk.

Reason date could change: Confirmed for this meeting

Is the date subject to change: No