Decision details

Decision details

To create an exceptional hardship fund for people migrating to Universal Credit

Decision Maker: Head of Financial Services

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


On 16 October 2017, the City Executive Board resolved to use £50,000 of the 2016/17 Council underspend to provide an emergency support scheme to cover essential living costs for people migrating to Universal Credit within that financial year, and to delegate authority to the Executive Director Organisational Development & Corporate Services to develop the scheme in consultation with the Executive Member for Customer and Corporate Services.


The £50,000 was subsequently made available in accordance with the resolution to create an exceptional hardship fund that was administered in line with the Council's exceptional hardship policy and in coordination with the Council's DHP policy. Customers have benefitted and continue to benefit from this fund with ongoing measurement of the expenditure in place.

Publication date: 09/04/2019

Date of decision: 16/10/2017